Case study

How we helped a B2B expert network win clients and experts on both sides of its marketplace

A London-based expert network needed more client briefs and more specialists. We improved the pages where both sign up, then planned campaigns to send people to them.

IndustryB2B expert network
ServesConsulting, investment and corporate strategy teams
ServicesCRO, landing pages, LinkedIn Ads, ad creative

What we delivered

Fix the pages first, then send traffic to them

01Conversion rate audit

Where visitors drop out.

02Landing page optimisation

Client brief and expert sign-up pages.

03LinkedIn client campaign

Winning project briefs.

04LinkedIn expert campaign

Recruiting specialists.

01 · Conversion rate audit

Finding where visitors drop out

We followed both sign-up journeys, from first visit to form.

  • Journey and behaviour analysis
  • Drop-off points on key pages
  • Fixes ranked by impact and effort
Illustrative example
How the audit is structured
1JourneysRoutes to each form
2BehaviourScrolls, clicks, exits
3Drop-offWhere people give up
4PrioritiesImpact vs effort
Example fixImpactEffort
Match page headline to the ad
Show process and proof before the form
Cut form fields to the essentials

02 · Landing page optimisation

Two pages, each with one job

One page for client briefs, one for expert sign-ups.

  • Headline that matches the ad
  • Process and proof near the top
  • Client brief form: five fields or fewer
  • Expert form higher, testimonials beside it
Illustrative example
Simplified wireframes
Client brief page
Headline matching the ad
Four-step process
Proof points
Brief formFive fields or fewer
Services and FAQs
Expert sign-up page
Clear offer to experts
Sign-up formNear the top
TestimonialsBeside the form
What joining involves
FAQs

03 · Two-sided LinkedIn campaigns

One campaign for each side

Strategy, audiences and creative for two campaigns, each sending traffic to its improved page.

Illustrative example
Campaign structure

Client enquiry campaign

Awareness
ConsiderationRetarget with proof
ConversionLead form or website
DestinationClient brief page

Set up to measure: cost per qualified enquiry

Expert recruitment campaign

Always-on recruitment
RetargetingUnfinished sign-ups
Sector burstsIndustries with live briefs
DestinationExpert sign-up page

Set up to measure: cost per completed expert profile

SegmentJob titlesCompany typeSeniority
Client enquiry campaign
ConsultingConsultants, engagement managers, principalsStrategy consulting firmsEntry to director
Private equity & VCAssociates, VPs, due diligence leadsPE, VC, investment managersAssociate to partner
Corporate strategyStrategy, corporate development, M&ALarge companiesManager to VP
Financial servicesResearch analystsBanks, asset managersAnalyst to director
Expert recruitment campaign
Senior operatorsDirectors, VPs, heads of functionPriority sectorsDirector+
Former executivesRecently left senior rolesPriority sectorsSenior
Independent consultantsAdvisers, non-executive directorsSelf-employed, boardsSenior

04 · Ad creative

Creative for each stage, on both sides

Copy and visuals for every format. Shown recoloured, with client branding removed.

Illustrative exampleCarousel card showing the four steps from brief to expert call
Client · carousel card
Illustrative exampleExpert recruitment ad: Share what you know. Get paid for it.
Expert · recruitment
Illustrative exampleLead form ad inviting client teams to send a brief
Client · lead form
Illustrative exampleSector burst ad looking for retail and supply chain experts
Expert · sector burst
Illustrative exampleRetargeting ad asking experts to finish their profile
Expert · retargeting

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