Case study

How we became a data-led digital partner for an independent magazine publisher

An independent publisher of print and digital magazines on psychology, cinema and culture sells single issues and subscriptions online. User Actually worked as its digital partner, using analytics to steer paid social, e-commerce listings and the design of its website.

IndustryIndependent magazine publishing
SellsSingle issues and subscriptions, print and digital
ServicesAnalytics, paid social, e-commerce, web design

What we delivered

One partner, with data steering every decision

Analytics sat at the centre. What the data showed about readers and buyers shaped the ads we ran, the listings we built and the website we designed.

01E-commerce analytics

Dashboards and insights behind listing and product decisions.

02Paid social

Facebook and Instagram campaigns, including catalogue ads.

03Banners & listings

Website banners and new product listings.

04Website UI design

A new design for the publisher's website.

01 · E-commerce analytics

Insight that shaped the shop

We built an e-commerce dashboard in Data Studio (now Looker Studio) bringing together revenue, orders, average order value, conversion, top products, devices and traffic sources.

The insights fed straight into decisions: which issues to promote, how to improve product listing pages, and where to put ad spend.

Illustrative example
Sample shop dashboard (example data)
Online shop performance📅 Last 30 days ▾
Revenue (index)8.4k ▲ 7%
Orders612 ▲ 5%
Avg order value13.8 ▲ 2%
Conversion2.4% ▲ 0.2pt
Orders by traffic source Paid socialOrganicDirectEmailReferral
Sessions by device Mobile 70%Desktop 24%Tablet 6%
Top products
ProductViewsConversionOrders
Psychology magazine, latest issue3,2104.1%132
Cinema magazine, annual subscription1,8802.7%51
Culture special edition1,4023.3%46
Data sources:GA4E-commerce platformMeta AdsGoogle Sheets

02 · Paid social

Facebook and Instagram ads, from plan to optimisation

We designed, ran and optimised the publisher's Facebook and Instagram campaigns.

Catalogue ads used first-party custom audiences, so readers who had already shown interest saw the issues and subscriptions most relevant to them.

  • Campaign design and set-up
  • Catalogue ads with first-party custom audiences
  • Ongoing optimisation guided by analytics
Illustrative example
Audiences matched to the catalogue
Custom audienceViewed an issue, didn't buy
Custom audiencePast single-issue buyers
Custom audienceNewsletter readers
↓
Product catalogue
Issues · subscriptions
Sponsored
Psychology issue
New issueShop now
Sponsored
Cinema issue
Back in stockShop now
Sponsored
Subscribe
Every issueSubscribe

03 · Website banners & product listings

Fresh banners and listings for every release

We designed website banners for new issues and campaigns, and created new product listings so each issue and subscription had a clear, complete page.

The analytics showed what buyers looked for, which helped shape how listings were written and laid out.

Illustrative example
Sample banner set and listing
The new issue is here
Psychology · print and digital
Shop now
Cinema special
Limited print run
Subscribe
Never miss an issue
Culture
Issue

Culture magazine, latest issue

Essays, interviews and reviews on art and culture.

PrintDigitalSubscription
Add to basket

04 · Website UI design

A new home for the magazines

We designed a new user interface for the publisher's website, putting the latest issues, the three subject areas and subscriptions up front.

The layout was built around what the analytics showed readers did most.

Illustrative example
Sample homepage wireframe
PublisherMagazinesSubscribeDigitalBasket
Latest issue hero
+ Buy / Subscribe
Read online
preview
PsychologyCinemaCulture
Issue
Issue
Issue
Issue
Newsletter sign-up→

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